What does Customer Messaging do?
Customer Messaging helps vendors manage fulfillment, availability, bookings, and customer communication inside the VyBeing platform.
Communication
Customer Messaging
Communicate with customers, manage conversations, attach files, use templates, and get notifications.
In short
Communicate with customers, manage conversations, attach files, use templates, and get notifications. This page explains how the feature fits into the broader VyBeing workflow and how teams can connect it to planning, vendors, control, and execution.
Overview
Communicate directly with corporate event coordinators using our secure Customer Messaging system. Centralize all client discussions, logistics adjustments, setup specifications, and proposal documents in organized conversation threads. Utilize pre-built message templates to respond to common inquiries faster, attach layouts, and receive real-time notifications to stay aligned.
Key Benefits
Integrated, secure chat workspace organized by corporate clients and order numbers
Pre-built quick-reply templates to respond to common event planning inquiries faster
Secure file attachments supporting layout designs, menus, and safety documents
Instant push notifications and email alerts to ensure rapid client response times
Frequently asked questions
Who is this feature for?
It is built for corporate wellness, gifting, event, and service vendors that need a more reliable operating workflow for business clients.
How does it connect to the rest of VyBeing?
The feature works alongside AI Planner, vendor discovery, budget workflows, execution tracking, and reporting so teams can move from planning to delivery in one system.
Real-World Use Cases
See how companies are using this feature
Coordinating Menu Revisions
Discuss diet adjustments with an HR client, attach updated menu sheets, and confirm the changes directly in the order message history.
Related Features
Explore more features that work great together
Start with a live walkthrough
Start using Customer Messaging today with a 14-day free trial